Job Description:

Agent will be responsible for soliciting sales over the call, chat and email. You should be meticulous in keeping records, and able to handle all aspects of resolving customer query.

Responsibilities:

• Response through inbound call, chat and emails to potential customers.
• Develop and maintain strong relationships with clients.
• Asking questions to engage customers and keep the conversation going.
• Listening to the customers' needs to generate repeat sales.
• Gathering and documenting customer information.

Education Required:

• High school diploma or equivalent; additional education or certifications in customer service or sales is a plus.

Requirements:

• At least 1 year of experience, preferably in UK campaigns.
• Excellent verbal and written communication skills.
• Excellent listening, negotiation, and presentation skills.
• The patience and ability to engage customers in conversation.
• Excellent interpersonal and problem-solving skills.
• Proficient user of HubSpot.