Job Description:
Agent will be responsible for soliciting sales over the call, chat and email. You should be meticulous in keeping records, and able to handle all aspects of resolving customer query.
Responsibilities:
- Response through inbound call, chat and emails to potential customers.
- Develop and maintain strong relationships with clients.
- Asking questions to engage customers and keep the conversation going.
- Listening to the customers' needs to generate repeat sales.
Education Required:
- Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
Requirements:
- Atleast 1 year of experience. Preferred in UK Campaigns.
- Excellent verbal and written communication skills.
- Excellent listening, negotiation, and presentation skills.
- The patience and ability to engage customers in conversation.
- Excellent interpersonal and problem-solving skills.