Job Description:

We are seeking a talented and motivated English Telesales Representative to join our team. The ideal candidate will have excellent English fluency with a British accent, proficiency in MS Office, strong learning skills, and a bachelor's degree. Previous experience in a Certification firm is preferred.

Responsibilities:

• Conduct outbound calls to potential clients to promote our products/services and generate sales leads. Utilize effective communication skills to engage prospects and identify their needs.
• Deliver persuasive sales pitches to effectively communicate product features and benefits, emphasizing how our offerings meet the client's requirements.
• Build and maintain strong customer relationships through excellent communication and follow-up skills. Address customer inquiries and concerns promptly and professionally.
• Meet or exceed sales targets and KPIs on a consistent basis. Utilize strategic selling techniques to maximize sales opportunities and revenue generation.
• Update customer information in the database and maintain accurate records of sales activities. Ensure all interactions and transactions are documented for future reference and analysis.

Education Required:

• Bachelor's degree in Business Administration, Marketing, or a related field.

Requirements:

• Fluency in English with a British accent. Clear and articulate communication skills are essential for engaging with clients effectively.
• Proficiency in MS Office applications (Word, Excel, Outlook). Ability to create reports, manage data, and communicate efficiently using various Microsoft Office tools.
• Strong learning aptitude and willingness to acquire product knowledge. Ability to grasp complex concepts quickly and adapt to changing product specifications and features.
• 1-2 years of experience in telesales, preferably in a Certification firm. Prior experience in a similar role, particularly within the certification industry, is highly desirable and advantageous.

Others:

• Additional commission and performance-based incentives.
• Opportunities for career growth and advancement.
• Supportive work environment with training and development programs.
• Working Hours: Monday to Friday, 02:00 PM to 10:00 PM.