Responsibilities:

• Collaborate with stakeholders to gather and document business requirements and objectives.
• Analyze existing business processes, identify gaps, and propose improvements.
• Develop process models, flowcharts, and diagrams to visualize and communicate findings to stakeholders.
• Prepare detailed requirement specifications, including user stories, use cases, functional requirements, and non-functional requirements.
• Ensure clarity, completeness, and feasibility of requirements.
• Engage with stakeholders to validate requirements, clarify ambiguities, and resolve conflicts.
• Facilitate effective communication between business users, developers, and project managers throughout the project lifecycle.
• Collaborate with the development team to translate business requirements into technical specifications.
• Provide input on system design, user interface, and data models to ensure alignment with business needs.
• Use data visualization techniques to present findings and make data-driven recommendations for process improvements.
• Support the testing phase by developing test cases, conducting user acceptance testing (UAT), and ensuring that solutions meet business requirements.
• Collaborate with QA teams to resolve issues and perform defect tracking.
• Assess the impact of proposed changes on business processes, systems, and stakeholders.
• Develop change management strategies and support the implementation of new processes and technologies.
• Stay updated on industry best practices, emerging technologies, and market trends.
• Identify process optimization, automation, and innovation opportunities to drive operational excellence.

Education Required:

• Bachelor's degree in Business Administration, Computer Science, or a related field.

Requirements:

• Proven experience as a Business Analyst or similar role (preferably in e-commerce projects/products).
• Strong analytical and problem-solving skills with the ability to think critically and provide innovative solutions.
• Knowledge of business process modelling techniques (e.g., BPMN) and tools.
• Familiarity with software development methodologies (e.g., Agile, Waterfall).
• Experience in data analysis, including data modelling, SQL queries, and data visualization tools (Google BigQuery, Data Studio, Power BI …).
• Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders and teams.
• Robust documentation and presentation skills to create clear and concise requirement specifications.
• Ability to work independently, manage multiple tasks, and meet deadlines in a fast-paced environment.
• Business acumen and understanding of industry-specific challenges and trends.

Salary Package:

• PKR 20,000 - PKR 85,000 per Month

Other Details:

• Location: Lahore with Timings from 9 AM - 6 PM PST
• What do we offer?
  • Learning & Collaborative working environment.
  • Excellent career growth opportunities
  • Excellent salary & fringe benefits