- Manage and administer Linux servers to support call centre applications and services, ensuring optimal performance and reliability.
- Collaborate with software developers and system architects to integrate and optimize call centre applications on Linux platforms.
- Implement and maintain security measures to protect call centre systems and data. Conduct regular security audits and implement necessary measures.
- Monitor system performance, identify issues, and troubleshoot to ensure uninterrupted call centre operations.
- Design and implement scalable solutions to accommodate the growing needs of our call centre infrastructure.
- Work closely with call centre management and support teams to address IT-related issues and implement improvements.
- Maintain detailed documentation of system configurations, processes, and procedures related to call centre IT infrastructure.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience as a Linux Systems Administrator.
- Strong knowledge of Linux operating systems, including CentOS and Ubuntu.
- Scripting skills in languages such as Bash, Python, or Perl.
- Familiarity with security best practices and tools.
- Excellent problem-solving and communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Preferred Skills:
- Experience with software (e.g., Avaya, Cisco, Genesys).
- Knowledge of telephony protocols and technologies.
- Certification in Linux administration.
- Familiarity with cloud platforms and virtualization technologies.
Job Types: Full-time, Contract
Contract length: 12 months
Salary: Rs70,000.00 - Rs75,000.00 per month
