Job Description

Responsibilities:

• Serve as Customer Service Representatives for inbound/outbound USA-based projects.
• Demonstrate excellent verbal communication skills.
• Possess the active listening capacity to understand customer queries and concerns.
• Maintain a positive attitude and optimistic behaviour during interactions.
• Utilize conflict resolution skills to address customer issues effectively.
• Work diligently and handle pressure situations efficiently.

Education Required:

• Matriculation to Bachelor's degree

Requirements:

• Fluent in English
• Comfortable using computers and MS Office
• Experience in dealing with US customers

Salary Package:

• Salary: Up to Rs, [insert salary range] per month
• Incentives, bonuses, and monthly rewards included
• Salary range depends on the outcome of the physical interview

Other Details:

• Perks and Benefits: Incentives from the first month, annual bonuses, trips, and dinners.
• Job Type: Full-time (NIGHT SHIFT)
• Timings: [Insert timings]
• Location: Office# 4th floor, MM Tower, 76-A, Block K, Gulberg III, MM Alam Road, Lahore.
• Candidates: Students, fresh graduates, and experienced individuals are welcome.

Ability to commute/relocate:

• Lahore: Reliably commute or plan to relocate before starting work (Required)