Recalling patients to schedule future appointments
Responding to patients via email or live chat and helping them connect with the provider
Completing patient’s files in the EMR system and uploading documents before their first appointment
Communicating with other team members to forward requests and resolve patients’ concerns in any department
Being the first interaction with the patient, it’s important to have good communication skills and welcoming behaviour to provide the best experience with the facility.
Qualification:
Experience in a US or UK-based call centre for healthcare (2 years preferred)
Familiarity with HIPAA regulations
Education Required:
Not specified
Requirements:
Language: English (Preferred)
Salary Package:
Rs60,000.00 – Rs100,000.00 per month
Other Details:
Application Question(s): Please spare some time and fill out the attached questionnaire form; it’s compulsory.
Additional Information: Company: Macrise Tech Solutions, Location: Wapda Town Lahore
