Job Description:

We are seeking a skilled Ticketing & Reservation Officer to join our team in North Nazimabad, Karachi. The ideal candidate must be proficient in Galileo, Amadeus, and Sabre systems with 4–5 years of relevant experience in the travel and ticketing industry.

Responsibilities:

• Manage flight reservations and ticket issuance using GDS systems (Galileo, Amadeus, Sabre)
• Handle customer inquiries and provide accurate travel information
• Offer professional client support and ensure timely processing of travel requests
• Maintain accurate records of bookings and transactions
• Coordinate with airlines and vendors for smooth operations
• Resolve ticketing issues and changes efficiently
• Deliver high-quality customer service and ensure client satisfaction

Requirements:

• 4–5 years of hands-on experience in the travel and ticketing field
• Proficiency in Galileo, Amadeus, and Sabre GDS systems
• Strong communication and interpersonal skills
• Fluent in English and Urdu
• Excellent problem-solving and decision-making abilities
• High attention to detail and strong organizational skills
• Customer-oriented with a proactive approach
• Bachelor’s degree required
• Age limit: 27 – 37 years