Job Description:
Assist customers via live chat by addressing inquiries, troubleshooting issues, and providing accurate solutions. Ensure a friendly and professional experience, maintaining customer satisfaction while collaborating with other teams as needed.
Responsibilities:
Respond promptly to customer inquiries via live chat.
Resolve issues related to products or services.
Provide accurate and clear information and troubleshooting steps to customers.
Document all interactions and collaborate with other teams when necessary.
Maintain a professional demeanor while providing excellent customer service.
Requirements:
Matriculation/O-Level or equivalent.
Fresh candidates welcome.
Excellent written communication skills.
Strong problem-solving abilities.
Company Details
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