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Customer support service

Job Description

We are looking for a skilled and detail-oriented Customer Support Representative to join our team. The ideal candidate will interact with customers over the phone, resolve complaints, and maintain MIS reports in Excel.

Responsibilities

  • Handle inbound and outbound calls to assist customers.
  • Resolve customer complaints promptly and professionally.
  • Prepare and maintain MIS reports in Excel.

Requirements

  • Bachelor’s degree in Commerce (B. Com) is mandatory.
  • Proficiency in accounting software and MS Office, particularly Excel.
  • Strong communication and active listening skills.
  • Fluent in Khoja, Gujarati, or Memoni languages.
  • Age: 22-30 years.
  • Minimum 1 year of experience in a similar role.
  • Salary Range: negotiation
  • Experience: 0 Years
  • Location: Karachi, Pakistan
  • Job Type: full-time
  • Shift: morning
  • Company Name: A and F Enterprises
  • City: Karachi
  • Valid From: 24-01-2025
  • Valid To: 22-02-2025
  • Job Deadline: 15-02-2025

Company Details

  • Company Name: A and F Enterprises
  • Company Address: FC 08,09 First Floor technocity Mall, I.I Chundrigar Rd, New Chali, Karachi, Karachi City, Sindh
  • Company Industry: RealEstate
  • Company Email: info@ahenterprises.com.pk
  • Company Phone: 0334 3409511
  • Company Website: https://www.facebook.com/p/A-F-Enterprises
  • Total number of employees: N/A

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