Job Description:

In this role, you will handle customer inquiries, provide support, and generate leads through effective communication and relationship-building. Your key focus will be on customer satisfaction and proactively engaging with potential clients to drive business growth.

Responsibilities:

• Respond to customer inquiries and concerns promptly and professionally.
• Provide information about products and services, addressing customer queries to ensure satisfaction.
• Proactively generate leads through outbound calls and follow-up communication.
• Collaborate with sales and marketing teams to optimize lead generation strategies.
• Meet and exceed monthly lead generation targets.

Requirements:

• Proven experience in customer service or a similar role.
• Strong communication and interpersonal skills.
• Ability to manage customer inquiries and resolve issues effectively.
• Proven track record in lead generation or sales (preferred).
• Ability to work independently and as part of a team.
• Goal-oriented with the ability to meet and exceed targets.
• Basic knowledge of CRM tools and lead-generation platforms is a plus.