Job Description:

We are seeking a pleasant and proactive Front Desk Officer to manage the reception and front office responsibilities. As the "face" of the company, you will be the first point of contact for visitors, creating a welcoming environment and maintaining a positive first impression. The ideal candidate should have an approachable personality, excellent organizational skills, and the ability to handle customer queries and complaints effectively.

Responsibilities:

• Serve as the first point of contact for visitors and clients, ensuring a warm and welcoming environment.
• Manage phone calls, emails, and appointments efficiently.
• Provide accurate information to clients and resolve any issues or complaints.
• Operate office equipment such as fax machines, printers, and copiers.
• Support basic office management and bookkeeping tasks.
• Maintain a clean and organized reception area.
• Collaborate with other departments to ensure smooth office operations.
• Adhere to customer service best practices, demonstrating professionalism and empathy.

Requirements:

• Bachelor's degree.
• Fresh graduates are welcome and will receive training.
• Strong proficiency in English, both oral and written.
• Good organizational and multitasking abilities.
• Strong customer service orientation.
• Energetic with good persuasion and time management skills.
• Age: 21-30 years.