Call Center Agent

Job Description:

Make outbound calls as part of an international campaign (DME - Direct Marketing Experience). Engage with potential clients or customers in a professional manner. Follow the campaign guidelines and scripts for successful communication. Maintain accurate records of calls and interactions. Provide updates and reports as necessary.

Responsibilities:

  • Handle international calling with proficiency in spoken English.
  • Meet daily and weekly targets related to calls and conversions.
  • Provide high-quality customer service through effective communication.
  • Address inquiries and resolve issues promptly.
  • Maintain a professional tone and customer-centric approach.

Requirements:

  • Minimum 8/10 proficiency in spoken English.
  • Previous experience in international campaigns is a plus.
  • Strong communication skills with a clear accent.
  • Comfortable working night shifts (6:30 PM - 2:30 AM).
  • Ability to meet deadlines and targets in a fast-paced environment.
  • Willingness to work 5 days a week (weekends off).
  • Basic computer skills (data entry, using CRM systems).
  • Salary Range: negotiation
  • Experience: 0 Years
  • Location: Karachi
  • Job Type: full-time
  • Shift: night
  • Company Name: NESTER TECH
  • City: Lahore
  • Valid From: 12-11-2024
  • Valid To: 30-11-2024
  • Job Deadline: 20-11-2024
  • Company Name: NESTER TECH
  • Company Address: Erum phase 1, Sector 15-A Sector 15 A 2 Buffer Zone, Karachi, Karachi City, Sindh
  • Company Industry: Information Technology
  • Company Email: careers@nestertech.tech
  • Company Phone: 0327 2764839
  • Company Website: http://nestertech.tech/
  • Total number of employees: N/A

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