Job Description:

We are hiring both male and female candidates for the role of Customer Service Representative in our BPO sector. If you have strong communication skills and a desire to grow, we encourage you to apply. You will play a crucial role in providing excellent client services and support, contributing to the overall satisfaction of our customers.

Responsibilities:

• Engage with customers via phone, email, or chat to address inquiries and provide assistance.
• Maintain a positive and professional attitude while interacting with clients.
• Collaborate with team members to ensure efficient service delivery and resolution of customer issues.
• Document customer interactions and feedback for continuous improvement.
• Stay updated on company products and services to provide accurate information to clients.

Requirements:

• Proficient English communication skills, both written and verbal.
• Ability to work night shifts (third shift).
• Experience in a call center environment is a plus but not mandatory.
• Willingness to learn and adapt in a dynamic and fast-paced environment.
• Minimum education: Matriculation/O-Level.
• Entry-level position; maximum experience does not matter.