Job Description:

North American Staffing Services is a premier staffing agency providing exceptional recruitment solutions across North America. We specialize in General Labor, Skilled, Semi-Skilled, and professional manpower and are dedicated to ensuring client and employee satisfaction through high-quality service. We are seeking a Business Analyst with expertise in software solutions to join our dynamic team in Lahore and contribute to our growth by leveraging technology and data-driven insights.

Responsibilities:

• Stakeholder Engagement: Proactively engage with stakeholders to gather and document business requirements, ensuring a clear understanding of their needs.
• Software Solution Design: Collaborate with the development team to design innovative software solutions aligned with business goals and enhancing operational efficiency.
• Comprehensive Documentation: Create and maintain detailed documentation, including business requirements, functional specifications, user stories, and process flows.
• Process Optimization: Analyze current business processes to identify areas for improvement and recommend software-driven enhancements.
• Data Analysis & Reporting: Conduct data analysis to extract insights that inform strategic decision-making and improve business performance.
• Project Coordination: Act as a key liaison between development teams, stakeholders, and end-users, facilitating communication and tracking project milestones.
• Quality Assurance & Testing: Coordinate with QA teams to ensure software functionalities meet business requirements and assist in user acceptance testing (UAT).
• Risk Assessment: Identify potential project risks and develop mitigation strategies to minimize impact on timelines and deliverables.

Requirements:

• Technical Knowledge: Understanding of software development processes, including agile methodology. Experience with business intelligence tools and databases is a plus.
• Analytical Skills: Strong ability to analyze and interpret business needs, translating them into technical requirements.
• Communication Skills: Excellent verbal and written communication skills, with the ability to work across teams and present ideas effectively.
• Problem Solving: Strong analytical and problem-solving abilities, with attention to detail.
• Software Tools: Proficient in Microsoft Office Suite, project management software (JIRA, Trello), and process modeling tools (Visio, Lucid chart).
• Availability: Willingness to work from 5:00 PM to 2:00 AM.
• Hybrid Work Environment: Willingness to work in a hybrid environment.