Customer Care Specialist - CCS

Job Description:

Mindstorm Communications is looking for a talented and passionate Customer Care Specialist to join our growing team. This role offers an excellent opportunity to start your career with a dynamic company that values its employees.

Responsibilities:

  • Handle customer inquiries and provide accurate information.
  • Resolve customer complaints and issues promptly and effectively.
  • Learn and adapt to new procedures, processes, and technology.
  • Achieve targets and performance metrics within the given timeframe.
  • Maintain a high level of professionalism and customer service.

Requirements:

  • Excellent English communication skills.
  • At least three months of experience in a call center.
  • Motivated, energetic, and able to meet performance targets.
  • Age between 18 to 30 years.
  • Salary Range: negotiation
  • Experience: 0 Years
  • Location: N/A
  • Job Type: full-time
  • Shift: general
  • Company Name: Mindstorm Communications
  • City: Rawalpindi
  • Valid From: 12-09-2024
  • Valid To: 31-10-2024
  • Job Deadline: 30-09-2024
  • Company Name: Mindstorm Communications
  • Company Address: 2nd Floor, Kamran Javed Plaza, Opposite to Maani CNG, Khwaja Corpoeation Chowk, Adiala Road.
  • Company Industry: International Call Centre
  • Company Email: hr@mindstormbpo.com
  • Company Phone: +923305561080
  • Company Website: https://mindstormbpo.com/
  • Total number of employees: 100+

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