Job Description:

 We are a 24 x 7 call center in Lahore seeking reliable Call Center Representatives to cover all shifts. The role involves taking and confirming bookings, liaising with customers and drivers, and ensuring timely dispatch of bookings. Successful candidates will have a friendly telephone manner, be able to handle pressure, and possess strong organizational and ICT skills.

Job Duties:

• Taking bookings by phone and email
• Confirming bookings
• Liaising with customers and drivers
• Ensuring bookings are dispatched on time
• General office duties as required
• Checking the internet for incoming flights for airport transfers

Person Specification:

• Pleasant and friendly telephone manner
• Ability to remain calm under pressure
• Organized with strong attention to detail
• Good ICT skills for data input
• Excellent English language and literacy skills
• Effective time management skills