Job Description:

As a Social Media Manager and Client Servicing Expert, you will be responsible for managing our clients' social media presence, developing content strategies, and fostering strong client relationships. You'll have the opportunity to work closely with our clients to understand their goals and objectives, and then translate those into effective social media campaigns that drive engagement and results.

Responsibilities:

• Develop and implement comprehensive social media strategies for our clients.
• Create and curate engaging content across various social media platforms.
• Monitor social media channels for trends, opportunities, and potential issues.
• Engage with followers and respond to comments and messages in a timely manner.
• Collaborate with internal teams to ensure client needs are met and exceeded.
• Provide regular reports and insights on social media performance to clients.
• Act as the primary point of contact for clients, building strong relationships and ensuring client satisfaction.

Education Required:

• Bachelor’s degree in Marketing, Communications, or a related field (preferred).

Requirements:

• At least 1 year of experience in social media management and client servicing.
• Strong understanding of social media platforms, trends, and best practices.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Creative thinker with a passion for storytelling and content creation.
• Detail-oriented with a focus on delivering high-quality work.