Team Lead - Call Center

Job Description:

Mindstorm Communications is seeking an enthusiastic and dynamic Team Lead to join our growing team. This role offers a rewarding career opportunity for a skilled leader to supervise and guide a team towards achieving performance goals.

Responsibilities:

  • Lead and supervise a team to achieve performance goals and objectives.
  • Assign tasks and responsibilities to team members based on their strengths and skills.
  • Provide guidance, coaching, and support to team members to foster their professional development.
  • Monitor team performance and productivity, and implement strategies to improve efficiency and effectiveness.
  • Collaborate with other team leads and managers to ensure alignment of goals and objectives.
  • Serve as a point of contact for escalated issues and provide solutions.
  • Conduct regular team meetings to communicate updates, share best practices, and address concerns.
  • Maintain a positive and collaborative team environment, promoting teamwork and open communication.

Education Required:

  • Bachelor's degree in Business Administration, Management, or a related field.

Requirements:

  • Proven experience in a leadership or supervisory role.
  • Strong communication, interpersonal, and problem-solving skills.
  • Ability to motivate and inspire team members to achieve their best.
  • Excellent organizational and time management skills.
  • Ability to work effectively in a fast-paced and dynamic environment.
  • Commitment to promoting diversity, equity, and inclusion within the team.

Other:

  • Market competitive salary.
  • Bonuses and commissions.
  • Yearly increment.
  • Internal promotion opportunities.
  • Awards and recognition.
  • Salary Range: 40000 - 60000
  • Experience: 0 Years
  • Location: Rawalpindi
  • Job Type: full-time
  • Shift: N/A
  • Company Name: Mindstorm Communications
  • City: Rawalpindi
  • Valid From: 31-07-2024
  • Valid To: 16-08-2024
  • Job Deadline: 16-08-2024
  • Company Name: Mindstorm Communications
  • Company Address: 2nd Floor, Kamran Javed Plaza, Opposite to Maani CNG, Khwaja Corpoeation Chowk, Adiala Road.
  • Company Industry: International Call Centre
  • Company Email: hr@mindstormbpo.com
  • Company Phone: +923305561080
  • Company Website: https://mindstormbpo.com/
  • Total number of employees: 100+

Sorry, Job Has Been Expired

Go to Dashboard Go to All Jobs