Job Description:

We are looking for a dynamic Fresh/experienced individual who excels in handling international customer interactions. We are looking for people who is efficient in dealing with international customers.

Responsibilities:

• Manage outbound calls promptly and analyze customer needs.
• Speak with potential leads in English and effectively communicate campaign messages.
• Follow communication scripts and overcome objections.
• Check eligibility and verify every piece of information given by customers.
• Fill out forms and submit their case.

Education Required:

• High School Diploma or equivalent.

Requirements:

• Basic English language proficiency.
• Excellent communication and interpersonal skills.
• Ability to handle outbound calls and manage customer interactions effectively.
• Strong problem-solving skills and attention to detail.
• Ability to follow communication scripts and handle objections.
• Proficiency in filling out forms and submitting cases accurately.
• Previous customer service experience is a plus, but not required.