Job Description:

The Inside Sales Associate (ISA) is primarily responsible for converting telephone leads and prospects into face-to-face listing presentation appointments. The role involves diligent communication, consistent follow-up, and thorough documentation to ensure successful client engagement and appointment setting.

Responsibilities:

• Make calls to all leads and prospects.
• Follow approved scripts and dialogues.
• Secure face-to-face presentation appointments.
• Enter detailed notes into the CRM system.
• Regularly check the CRM for assigned leads.
• Make follow-up calls as assigned.
• Promptly follow up with all leads and prospects.
• Reach out to leads/prospects until contact is made or verified as invalid.
• Use provided lead/prospect tracking spreadsheets and methods.
• Maintain a gracious attitude and thank leads/prospects for their time.
• Attend weekly team meetings and daily huddles.
• Send an ISA report email to the sales manager every Friday by 2 pm.
• Email seller interview questions to the agent on the same day the appointment is set.
• Confirm all appointments on the day of the appointment.

Education Required:

• Bachelor's degree (Preferred).

Requirements:

• At least 1 year of experience as an Inside Sales Associate and familiarity with CRM software.
• Fluent in English.