Job Description:

Sales Consultant / Executive in E-Commerce (IT Hardware Products) required who manage virtual sales with ability excellent English language speaking skills to perform.

Responsibilities:

• Represent a USA-based company, managing incoming inquiries and customer calls.
• Identify and discuss customer problems in a professional manner, providing timely solutions as per company SOPs.
• Plan daily and weekly activities to meet monthly profit targets.
• Identify and secure potential clients through calling and emailing.
• Provide excellent customer service by addressing and resolving queries/issues promptly.
• Build and maintain high-level client relationships to generate more business in the USA market.
• Understand client needs and source IT products to meet those requirements.
• Collaborate with team members to identify new prospects and growth opportunities.
• Conduct effective sales presentations for potential customers via phone and email.

Education Required:

• Bachelor’s Degree.

Requirements:

• 1-2 years of experience in call center services, preferably in IT hardware.
• Excellent English language speaking skills.
• Experience in virtual sales and customer service.
• Ability to plan and achieve sales targets.
• Strong communication and problem-solving skills.