Job Description:

The Inside Sales Associate (ISA) is primarily responsible for converting telephone leads and prospects into face-to-face listing presentation appointments. The role involves diligent communication, consistent follow-up, and thorough documentation to ensure successful client engagement and appointment setting.

Responsibilities:

• Make calls to all leads and prospects.
• Follow approved scripts and dialogues provided by the team.
• Strive to secure face-to-face presentation appointments diligently and honestly.
• Make follow-up calls as assigned via the CRM and incubation systems.
• Promptly follow up with all leads and prospects.
• Continually reach out to leads/prospects until contact is made or they are verified as invalid.
• Utilize provided lead/prospect tracking spreadsheets and methods.
• Enter detailed notes into the designated CRM system as outlined.
• Regularly check the CRM for assigned leads.
• Email seller interview questions to the agent on the same day the appointment is set.
• Confirm all set appointments on the day of the appointment, even if it falls on a scheduled day off.

Education Required:

• Bachelor's degree (Preferred).

Requirements:

• 1 year of experience as an Inside Sales Associate (ISA) & CRM Software (Required).
• Fluent English (Required).