Job Description:
We are looking for a resource having strong communication skills and fluency in spoken English for our USA based project.
Responsibilities:
- Manage outbound calls for medical insurance-related telesales campaigns.
- Generate valid leads and convert inquiries into sales under the supervision of the sales manager and project manager.
- Ensure all customer inquiries are handled effectively and documented.
- Maintain records of customer interactions, inquiries, special requests, artwork, and other relevant files.
Education Required:
- High school diploma or equivalent.
Requirements:
- Fluency in spoken English.
- Minimum 6 months of experience in an international call center, specifically in outbound campaigns.
- Strong communication skills, both verbal and written.
- Ability to manage bulk telesales calls efficiently.
- Detail-oriented with good organizational skills.
- Sales-oriented mindset and ability to meet sales targets.
- Ability to work from 7 PM to 4 AM, with Saturday and Sunday off.