Job Description:

We are seeking motivated and friendly Customer Services Representatives to join our team in the telecommunication sector. The ideal candidates will possess excellent communication skills, strong telemarketing abilities, and a passion for providing exceptional customer service. If you are fluent in English and enjoy helping customers, we encourage you to apply.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
• Provide accurate information regarding products, services, and promotions to clients.
• Handle customer complaints and resolve issues effectively to ensure customer satisfaction.
• Assist in telemarketing efforts to promote services and acquire new customers.
• Maintain detailed records of customer interactions and transactions in the system.
• Collaborate with team members to improve service quality and customer experience.

Requirements:

• Strong telemarketing skills, fluent English, and excellent communication abilities.
• Minimum Matriculation/O-Level.
• At least 1 year of experience in customer service or a related field.
• Entry Level.