Job Description:
We are seeking a motivated and experienced Call Center Agent to engage with US-based businesses over the phone and offer digital marketing services. The ideal candidate will possess excellent communication skills, a customer-focused attitude, and a passion for digital marketing.
Requirements:
- Proven experience as a Call Center Agent or in a similar sales role
- Excellent communication and interpersonal skills
- Strong persuasive and negotiation skills
- Basic understanding of digital marketing services such as SEO, Web Development, and Social Media Marketing
- Ability to work the night shift (9:00 PM - 6:00 AM) from Monday to Friday
- Self-motivated, goal-oriented, and able to work independently
Responsibilities:
- Conduct outbound calls to US-based businesses
- Present and promote digital marketing services and graphic design, including SEO, Web Development, and Social Media Marketing
- Maintain a high level of product knowledge to effectively communicate the benefits and features of our services
- Efficiently handle customer inquiries and close sales
- Achieve and exceed monthly sales targets and performance metrics