Job Description:
Seeking a TikTok Shop Virtual Assistant to manage shop operations, customer engagement, and order handling.;Responsible for providing a seamless shopping experience and enhancing shop visibility to drive sales.
Responsibilities:
- Manage and oversee daily operations of the TikTok Shop.
- Handle customer inquiries and provide excellent customer service.
- Process and fulfill orders promptly.
- Collaborate with the team to develop strategies that enhance shop visibility and drive sales.
- Monitor performance metrics and implement improvements to optimize the shopping experience.
Requirements:
- Bachelor's degree in Marketing, Business, Communications, or a related field (preferred).
- 1-2 years of relevant experience in e-commerce or virtual assistant roles.
- Proficiency in managing TikTok shop and other e-commerce platforms.
- Strong communication and customer service skills.
- Familiarity with social media marketing strategies.
- Excellent organizational and multitasking abilities.
- Basic knowledge of analytics tools to track performance metrics.
- UK-based experience is preferable.
- Must be Lahore-based for occasional in-office collaboration.