The hotel industry is a vast industry, there are many opportunities for growth in this industry and the future of those who get training in this sector is bright. Due to social pressure to adopt a traditional career, people are reluctant to pursue it, perhaps due to a lack of full guidance. If we look at this industry, according to the 2016–17 survey, there are more than 60 lakh net additional jobs in 185 countries. The global GDP is more than 7.6 trillion dollars and currently, 292 million people are involved in this industry.

If you are interested in this field, we can guide you in this regard.

The Situation in Pakistan

This industry is also developing in Pakistan and the need for more and more trained people is being felt every day. According to an institute of hotel management, there are currently more than 1,000 hotels in the country, ranging from one-star to five-star hotels, while many more are under construction. Small-scale restaurants, snack bars and catering services are growing rapidly. Apart from this, franchises of famous food chains are also opening. Moreover, there are also avenues for personal business and job opportunities in this field.

Let's take a look at what positions you can land in this industry based on your skills.

Hotel manager

In any hotel, restaurant, mess, club, guest house, hostel, etc., the person who looks after the entire management of this establishment is called the manager. His duties include supervising the preparation of food and beverages, supervising the management and maintenance of residential facilities, supervising the work of departmental supervisors, and familiarizing himself with the work and problems of all the employees of the institution and their work-related activities. Includes leadership and problem-solving initiatives, etc. Apart from this, the hotel manager has to make suggestions for future planning and business promotion. His or her duties also include maintenance of the hotel building and related services, security arrangements and all possible measures for the comfort and convenience of the guests and customers.

Restaurant/Catering Manager

A restaurant or catering manager has to oversee the affairs related to beverages and food items. His or her duties include purchasing food items, preparing food and taking care of the operations, up to selling the prepared items or serving them to the guests. It is a position of great responsibility and professional training and skills are essential for it. No untrained person can perform this task. A good restaurant or catering manager is always on the lookout for new equipment and machines to increase the efficiency of the kitchen so that more work can be done with less effort, less time and less cost, for example, by using microwave ovens instead of traditional stoves or cooking ranges. Can save time, effort and cost.

Housekeeper

The main job of a housekeeper is to keep the rooms, living and sleeping areas of guests in a hotel, hostel or hospital clean. Their bedding (sheets, pillows, blankets, etc.) should be changed daily and dirty clothes should be taken to the laundry. Towels, soap, and tissue paper should be provided in the bathrooms; daily cleaning of the entire building, including the living area, furniture, installations and decorative items, should be done. The housekeeper also arranges the electricity supply, lighting and other equipment, water supply and related equipment in the building through his subordinate staff.

Chef/Cook

Chefs supervise the cooking process in the kitchens of hotels and restaurants, while those who perform the same responsibility in hostels or hospitals are called cooks. In Urdu, both are called Bawarchi or Khansaman. Big hotels have more than one chef and their head chef is called Khansaman (head chef). In small hotels, only one cook is in charge of all kitchen matters. The duties of a khansaman, or cook, include maintaining the quality, taste, preparation and serving of food. The Khansaman is also responsible for the purchase of equipment and materials for preparing food, the selection of food according to the season and the festival, and their pricing.

Other fields in which you can get a job include kitchen assistant, waiter, counter service assistant, hotel receptionist, room attendant, hotel porter, etc.

Personal Characteristics and Abilities

From the hotel manager to a porter, most of the staff have direct or indirect contact with guests. Sociability, cheerfulness, interest in interacting with people, and being polite and well-mannered are the basic qualities that are the first requirements of those who enter this profession. Apart from this, people with managerial ability, organized work, good planners and an interest in their work are successful in this profession. Porters and waiters should also be physically fit.